Published: 9:45PM GMT twenty-five February 2010
A mouthpiece for the organisation, that regulates charities in England and Wales, pronounced it had perceived 160 complaints about the helpline this week.
Christine Pratt, who founded the helpline, claimed on Sunday it had perceived calls from Downing Street staff.
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""The commission has a orthodox shortcoming to foster open certitude and certainty in charities, and is wakeful of the intensity stroke on alternative charities that run trusted helplines.""
The exploration will see at the helpline"s procedures around interpretation insurance and inspect how people were referred from the helpline to a commercial operation run by one of the trustees.
The helpline was at the moment dangling yesterday.
In a statement, the gift pronounced it was deliberation the destiny and voiced Mrs Pratt was "prepared to renounce if necessary".
All 4 of the charity"s patrons, together with Conservative MP Ann Widdecombe, quiescent in criticism at what they saw as her crack of her avocation of confidentiality towards callers.
In a matter on the website, the National Bullying Helpline said: "Our congregation have quiescent at a time when we indispensable them most. It is a contrition that not one of them ever visited the gift offices to see how we work or encounter with the volunteers and trustees, notwithstanding request.
"Due to the incident at this time we are at the moment suspending the helpline. However, the website is still operational and contains practical, downloadable, papers for those who need it.
"Competitor anti bullying charities, people with an mattock to grub and a couple of others have forced the hand. We are intensely contemptible for any trouble this might means to those who need assistance right now. We apologize additionally to those who are detrimentally influenced by this incident - we embody all charities you do really great work opposite the UK."
The helpline steady the declaration that it was "not politically driven in any way" and pronounced the member would "be gratified to encounter with Gordon Brown, to whom we instruct no ill, if it would assistance to pill the situation".
The matter added: "We are now deliberation the destiny of the charity. Christine Pratt is rebuilt to renounce if necessary. However, this will obligate the appointment of a paid CEO that is a oppulance we have not been means to means in the past.
"We have really singular funds. Whatever happens, we will attempt to action in the really most appropriate interests of the gift and all those who humour from bullying and abuse of energy - adults and young kids - everywhere.
"It was never the goal to means harm or trouble to any one when we set up a helpline."
